United Airlines Introduces New Snack Station on Select Flights

Image: United plane waiting for guests to board (photo by Eric Bowman)
Image: United plane waiting for guests to board (photo by Eric Bowman)
Rich Thomaselli
by Rich Thomaselli
Last updated: 8:20 AM ET, Thu December 7, 2023

Hungry?

United Airlines believes that some people could use a pick-me-up.

United is introducing a new snack station aboard some of its select flights. The 'Grab-N-Go' station will be free and feature traditional snacks and bottles of water. The complementary snacks will be on a first-come, first-served basis.

The new feature rolled out last week on a flight from Houston to Chicago. The snacks will be available only after the main cabin has been served. The difference from the current service is that it appears you don’t have to wait for a flight attendant to bring you a snack or ask if you want a beverage.

A United spokesperson also said that the selection of the snacks will be dependent on the length of the flight.

The snack station will only be available on United's fleet of new A321neo aircraft. The service will only be available on a flight of 801 miles or more in its introductory stages.

The new snack station is just part of several changes being made by United. 

Earlier this year, the airline tried a new boarding system in which it seats from the outside in. That is, those with a ticket to sit by the window get seated first, then the middle, then the aisle.

The carrier also plans to revamp its entertainment system on select planes by 2025.

United Airlines CEO Scott Kirby has been touting his airline’s advantages.


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